FAQ

My order is a gift. How do I make sure to not include the invoice?
We never include pricing on the packing slips that are included with each order. The slip will include Shipping info, buyer name, order comments and the products purchased. But no pricing. Also, we are happy to include a gift note with any order, just make note in the order comments section during checkout.

Gift wrap is also available! When choosing gift wrap, you only need to choose the option on 1 product, and we will wrap all items in the order in 1 box, unless otherwise noted.
 
Are your products safe for babies?
Yes! All garments we sell, and materials used to print on them, conform to the new CPSIA (child safety) rules and regulations. All of the items we sell are compliant with the Consumer Product Safety Act.
 
Where/How are your garments made?
Our onesies are manufactured in China, and printed in Austin, TX. Every Vulgar Baby brand product is made-to-order with 100% love and humor!
 
Do you offer wholesale for your brand?
We do offer wholesale orders of Vulgar Baby brand products to certain boutiques and stores. If you are interested in becoming a re-seller of Vulgar Baby brand products, fill out our wholesale application HERE and we will reach out to you.  
 
I want something that isn’t on your site. Will you create a custom product just for me?
Yes! We love custom projects!
Whether it’s just a custom design on a onesie or toddler shirt, or it’s a current design on an adult shirt, we can make it happen! Just order through one of the links below, and tell us your design idea, in as much detail as you’d like, and we will do our best to bring your design to life! Unless we have questions or need clarification, we will not hold up the order for approval. We’ll ship your custom, one of a kind design to you, typically within 2-4 days.
Link for custom onesies - https://vulgarbaby.com/make-your-own-custom-baby-onesie/
Link for custom shirts - https://vulgarbaby.com/make-your-own-custom-t-shirt/  (for adult shirts just make note of what size needed) 

 
My order never arrived! What do I do?
No worries! Just let us know. You can email us or give us a call! We will help get your package either located or replaced. Also, don't forget that you can also track your order through the link sent to you in your email. 
 
How should I care for my new onesie?
Before use, we always recommend washing all garments on gentle cycle with like colors. Our baby clothes are made of high quality, soft cotton and they become even softer after the first wash!
 
My new onesie/shirt has a bit of residue or stiffness to it. Why?
If you happen to notice any stiffness or a slight shininess to your garment, it is due to a mild, water soluble "pre-treatment" that acts as a base for the print on the garment during the printing process. We are proud to be using the latest in garment printing technology to print our products. Any residue will disappear after the first wash or two, leaving your print even softer and able to last through the multitude of dirt and washes.  
 
Quality and customer service are very important to us! If you have a problem with your order or a product purchased from us, please let us know so that we can help make it right.

Here is our contact information:
Email: sales@vulgarbaby.com
Phone: 512-879-8685
Mailing Address: 
PO Box 152137
Austin, TX. 78748
 



 

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